Privacy Policy
Effective Date: 10-07-25
Last Updated: 10-07-25
Last Updated: 10-07-25
1. Introduction
At Optijam (“we,” “us,” or “our”), protecting your privacy is a top priority. Based in Miami, Florida, we provide outsourced Loss Prevention, Financial Planning & Analysis (FP&A), and related data-driven consulting services to clients in the Food & Beverage and professional services industries.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with us for business services.
By using our website, submitting your information, or engaging our services, you consent to the data practices described in this Policy.
2. Scope
This Policy applies to:
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Visitors and users of our website and digital forms
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Clients, vendors, and business contacts who communicate with us or receive our services
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Individuals whose data is processed in connection with our business operations
This Policy does not apply to third-party websites or services linked to or from our site.
3. Information We Collect
We collect information in several ways to provide, support, and improve our services.
a. Information You Provide
- Name, company name, title, email, phone number, and address
- Details submitted via contact forms, proposal requests, or job inquiries
- Business and financial data voluntarily shared as part of consulting engagements (e.g., sales data, cost information, operational metrics)
- Any communication you send us directly by email, phone, or web form
b. Automatically Collected Information
When you visit our site, we may automatically collect:
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IP address, browser type, device information
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Website usage analytics (pages visited, time on site, referral source)
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Cookies and tracking data for analytics and functionality purposes
c. Information from Third Parties
We may receive limited information from:
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Analytics and marketing service providers
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Client or vendor systems you authorize us to connect to (e.g., POS, accounting, or reporting platforms)
4. How We Use Your Information
We use collected data for the following purposes:
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To respond to inquiries, proposals, or client requests
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To provide and manage outsourced services (Loss Prevention, FP&A, analytics)
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To analyze trends and improve our website and service performance
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To maintain internal records, compliance documentation, and audit trails
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To communicate updates, reports, or newsletters (only if opted-in)
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To comply with legal, regulatory, and contractual obligations
We will never sell your personal information.
5. Financial Data & Confidentiality
Because our work may involve access to financial or operational data, we maintain strict confidentiality and data protection standards consistent with:
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Florida Statutes § 501.171 (Florida Information Protection Act)
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Federal Trade Commission (FTC) Safeguards Rule under the Gramm-Leach-Bliley Act (GLBA), to the extent applicable
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Generally accepted best practices for handling client financial information
All data shared with us during client engagements is treated as non-public, proprietary information and protected under confidentiality agreements.
6. Data Sharing & Disclosure
We only share information when necessary to perform our services or as required by law. This includes:
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Service providers (e.g., IT, analytics, or hosting partners) under confidentiality agreements
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Legal, regulatory, or law enforcement authorities, when legally required
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Professional advisors (accountants, attorneys, auditors) bound by confidentiality
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Business transfers, such as mergers or acquisitions, under protective agreements
We do not disclose or sell personal or business data to marketing firms or unrelated third parties.
7. Data Security
We implement administrative, technical, and physical safeguards to protect your information, including:
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Encrypted data storage and secure file-sharing platforms
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Role-based access controls
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Regular reviews of cybersecurity measures and vendor compliance
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Secure disposal or anonymization of outdated client data
Despite our best efforts, no online platform can be completely secure. We encourage clients to use secure networks and share data only through approved channels.
8. Data Retention
We retain information only as long as necessary to:
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Fulfill the purposes outlined in this Policy
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Comply with applicable legal and regulatory obligations
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Maintain appropriate business and audit records
When data is no longer needed, it is securely deleted or anonymized.
9. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
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Access and request a copy of your personal data
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Request corrections or deletion of inaccurate information
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Withdraw consent for communications or marketing
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Request restriction of processing or object to certain uses
To exercise these rights, please contact us at privacy@optijam.com.
We will respond in accordance with applicable data protection laws.
We will respond in accordance with applicable data protection laws.
10. Cookies & Analytics
We use cookies and similar technologies to enhance user experience and analyze website performance.
You may disable cookies through your browser settings, though certain website functions may not operate correctly without them.
You may disable cookies through your browser settings, though certain website functions may not operate correctly without them.
Our website may use third-party analytics tools (e.g., Google Analytics) that collect anonymized usage data. These tools are subject to their own privacy policies.
11. Children’s Privacy
Our website and services are not directed to children under 16 years of age, and we do not knowingly collect personal data from minors.
12. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our business or legal requirements. Any updates will be posted to this page with a new “Last Updated” date.
13. Contact Us
If you have questions, requests, or concerns regarding this Privacy Policy or your data, please contact:
Optijam
Attn: Privacy Officer
5750 SW 55th Street
Miami, Florida 33155
Email: privacy@optijam.com
Phone: 305-778-9000
5750 SW 55th Street
Miami, Florida 33155
Email: privacy@optijam.com
Phone: 305-778-9000
